• Regular temperature check for staff.
  • Mandatory face mask for staff.
  • Staff required to regularly wash hands.
  • Mandatory hand sanitisation upon entering.
  • Hand sanitizers available at all spaces of the hotel.
  • Non-invasive, touchless temperature measuring devices at hotel entrance.
  • Hand sanitizers available at all spaces of the hotel.
  • Paid stay-at-home policy for staff with symptoms.

Guest Arrival

  • Hotel Entrance
    • Upon arrival you will undergo a temperature check.
    • Doors always opened to eliminate unnecessary contact.
    • Transfer from the airport, only guests of the same room permitted per car, throughly disinfected after each use.
    • Regular sanitisation of door handles, surfaces and buttons.
    • Guest luggage handled with personal protective equipment (PPE).
    • Airy spaces, with fresh air circulating in all indoor spaces and common area A/C not in use across the hotel.
  • Reception Area
    • Comfortable check-in procedures with safe distances & staff PPE.
    • Disinfection for all equipment such as room keys, room cards and POS.
    • Intensive staff training on PPE use, frequent deep sanitisation and change of equipment, such as worn masks.
    • Sanitisation station (hand sanitizer, masks & gloves).
    • Visible safety signature.

Guest Rooms

Safety & Sanitisation measures for all room & suites.

  • Guest room disinfection. Each room is throyghly cleaned and disinfected upon every room change.
  • Deep cleaning of guest rooms & suites.
    • Daily deeply cleaning of rooms and suites-high contact areas such as door handles, switches and room accessories fully sanitised.
    • Each rooms pillows, linens, curtains disinfected with steam upon every room change.
  • A/C cleaning & disinfection. Individual A/C units and not central. Air ducts, filters and grills disinfected upon every room change. The usage of A/C within the rooms at guests' directions.

Food and Beverage

Safety & Sanitisation measures for restaurant, bar & room service

  • Touchless experience. All food served by staff wearing appropriate PPE.
  • Spacious capacity. Seating reduse by 30%. 2-meters space between tables ample for safe distancing.
  • Menu. Digital menus available to minimise physical contact via QR Codes.
  • Sanitisation of all restaurant elements.
    • Frequent disinfection of all high-touch surfaces after each serving.
    • Guest hand sanitisation stations located in all venues.
    • POS machines and equipment sanitised between every use.
  • Guest and employee PPE. All employees wear masks & gloves for indoor serving. Gloves and masks are changed regularly and staff receive intensive covid-safe PPE training.

Swimming Pool

Measures taken to maintain safety in & out our swimming pool area.

  • Spacious capacity. Safe distance of 2-meters between sunbeds & lounge chairs.
  • Sanitisation of all swimming pool elements.
    • Disinfection of sunbeds & pool tables upon every change.
    • Repeated cleaning of high-contact areas such as pool stairs.
    • Increased water quality controls & monitoring by WS Stygia Ydata.
  • Capacity limit. Up to 22 people can stay in the pool simultaneously.